Brother Mfc 9840cdw Color Laser Multifunction Center With Wireless Interface And Duplex Deals on Brain Computer Interface

Brother MFC-9840CDW Color Laser Multifunction Center with Wireles...

Category: (CE)

30 new, starting at $633.85

1 used, starting at $615.00

Editorial Reviews

The MFC-9840CDW is the ultimate color laser Multi-Function Center® business solution that offers superior quality color laser printing, faxing, copying and scanning? with built-in wireless and Ethernet network interfaces. It delivers superior quality color and black laser output at up to 21 pages per minute. It also features automatic duplex printing, copying, faxing and scanning?, a legal-size document glass and a 50-sheet auto document feeder. A USB direct interface allows you to print directly from a USB flash drive or PictBridge enabled camera. High capacity replacement toner cartridges are available to help keep your cost per page low, too.

Customer Reviews

Brother Color Laser

Reviewed by Tom, 2010-02-22

I purchased this printer to replace an inkjet printer that wasn't working for my application. First of all I was amazed that the product arrived intact and without damage. This guy is heavy! And it shipped in it's retail packaging. (save the box just in case you ever have to ship it back)

I originally hooked this up to my PC based network and the drivers were out of date and it took the usual fooling around, downloading drivers etc. to get it working. A couple days later we scrapped our PC network and switched over to iMac's. We plugged the Ethernet cable to the router, and viola it was hooked up and working. The Mac OS already had the drivers as part of the operating system and automatically looked for any updates. Inside of three minutes the printer was hooked up, installed and ready for service.

The print quality is more than adequate for business use. We occasionally print out photos and the quality is outstanding. The printer does take a while to warm up but the print and processing speed is plenty fast enough for our needs.

Be careful with toner. There is a lot of info out there on the toner life. Rather than rehash, when the printer says you need a new cartridge, you don't. Simply reset the timing gears and your off for another couple hundred or more pages.

All in all, I feel this printer was a great value. We must have caught some sort of sale or promotion at four hundred sixty five dollars with free shipping. At that price for such a full featured multi function printer it was a no brainer. Even at the "regular" price of seven hundred it still represents a good value compared to what else is out there.

Does the trick!

Reviewed by Sebastian Good, 2010-02-20

After years of frustration with HP drivers, I'm pretty darn happy with this printer. Under Windows XP, Windows 7 and Mac OS X (10.5.8) install was either trivial (point the OS at the printer, which just magically appeared on the network) or very easy (download some drivers). The drivers seem to be small, work well, and produce good output. (The exception is the Windows 7 x64 driver, which seems to produce less than crisp lettering for some of my documents) The scanning software, like most, is a bit funny looking, but works very well. I was very pleased with the two-sided duplex scanning (though every other page is slightly rotated). There is a bug in the Mac drivers which cause the document feeder scanned pages to be rotated and cut off, so if you've only got Macs, you may want to consider, or check if the bugs have been fixed in the drivers.

Don't forget this is a color laser printer. Like all such printers, it's a monster -- tall and heavy. But once in place, its print speed is excellent, the quality is good, and since it just sits on your home network, it's a pleasant servant to everyone in the house. Unlike that ill-mannered HP printer that sat in its place before! When every computer in your house can just make a print job happen without sharing, without swapping USB cables, without dropping off your VPN, etc., the world is a better place.

Worst Customer Service that I have ever seen!!!!

Reviewed by Troy L. Wiley, 2010-02-09

I purchased this printer back before Thanksgiving 2009. I wasn't able to install the product until January. I had all sorts of setup issues but was able to fix everything but the scanner features. I've contacted their customer service number for the entire month of January and I explained to them that my computer is a Windows XP OS and this printer is supposed to be compatible to my system. However, it is not!!! One of their rude employees informed me that I need to contact Dell for some other driver. My response to him was that if the printer is compatible to XP systems then why would a call to Dell be necessary. The needed drivers for any printer from my experience has always come with the product. You can never contact their technicians but they want you to send a fax to another number and someone will be in contact with you. This is not the case. I've sent several faxes to them with no answer. I have never experienced such incompetent customer service in my life. As an engineer with my own business, I'm extremely disappointed that I ever purchased this product. I definitely don't recommend this printer or any other printer that this manufacturer offers. They really need to get a handle on what is important to their business. Customers are supposed to come first and not get the run around and deal with the inadequate idiots that are operating in what they called, "Customer Service."

Ok medium budget printer with some issues

Reviewed by R. Goldin, 2010-01-12

I have had this printer for about a year. Overall, it is probably the best that I can get for the money but it isn't great.

Pros:
- Speed; it has good print speed for both color and b&w (although initial spool time is a little long)
- Duplex; great duplexer for both scanning and printing
- Colorful pictures; looks good when printing lots of colors (see banding below)

Cons:
- Mac; Ugh. Compared with the drivers on the PC, the Mac drivers are really bad. It frequently uses 100% of the CPU which caused me to uninstall it. I have trouble printing to 3x5" cards from the Mac, but no problems on the PC. It is inconsistent printing to the manual paper tray, even when selected (it reverts to the main tray).
- Color banding; This is probably the biggest area of concern for me. The printer cannot print solid colors well. I can't print out a 1" strip on the paper in red or brown or any other color and have it consistent.
- Color matching; Is really off. I haven't tried a $300++ color matching software/hardware solution, but expect to spend this if you want to reproduce colors anywhere near what they are on your screen. Even then I have my doubts.

Great Computer for Home or Office

Reviewed by J. Daniel, 2010-01-11

I finally realized that ink jet printers are tinker toys when it comes to features which work (like auto document feeder) and in addition take you to the cleaners when it comes to buying ink. This unit does everything and does it well. No misfeeds, great duplexing, fast etc. The scanning software is easy to use and works great. My wife is finally satisfied with a printer that works. If there is any drawback, it is its size. This MFC is tall and the instructions recommend that you use two people to take it our of the box. That being said, I would not trade it for anything I have seen. The toner for the color laser cost several hundred dollars if you buy all colors including black, but in the long run it is still cheaper than ink jets.